When it comes to pioneering artificial intelligence (AI) research, Element AI has been a prominent name in the field. Acquired by ServiceNow in 2020, Element AI has continued its mission to develop cutting-edge AI technologies, now with the backing of a larger company. Element AI’s team works remotely to innovate solutions that bring AI to the forefront of enterprise software, enabling businesses to operate more intelligently and efficiently.

This blog post provides an in-depth look at what it’s like to work remotely at Element AI. We’ll discuss the different AI research roles available, the company’s core values, its work culture, benefits, and insights from current remote employees. By the end of this article, you’ll have a clear understanding of whether a remote position at Element AI aligns with your career goals.

About Element AI: A Brief Overview

Element AI was founded in 2016 in Montreal, Canada, with the mission of democratizing AI and making it accessible to businesses of all sizes. As an AI research lab, the company focused on developing AI software that could solve complex problems in industries such as finance, supply chain, and customer service. In 2020, Element AI was acquired by ServiceNow, a cloud computing platform company that provides digital workflows for enterprise operations.

Under the umbrella of ServiceNow, Element AI continues to innovate in AI research, particularly in the areas of machine learning, natural language processing (NLP), and computer vision. The acquisition has expanded the company’s resources and reach, allowing it to grow its remote workforce.

Remote AI Research Roles at Element AI

Element AI offers various remote positions that cater to professionals specializing in AI research and development. Here’s a look at some of the most prominent remote roles:

1. AI Research Scientist

• Role Description: As an AI Research Scientist, your primary responsibility is to conduct cutting-edge research in machine learning, NLP, or computer vision. You will develop novel algorithms and models that can be applied to real-world problems, such as customer service automation, fraud detection, and supply chain optimization.
• Key Responsibilities:
  • Design and develop innovative AI models and algorithms.
  • Collaborate with cross-functional teams to implement AI solutions.
  • Publish research findings in academic journals and conferences.
  • Stay up to date with the latest developments in AI research.
• Required Skills: Advanced knowledge in machine learning, deep learning, or NLP; experience in programming languages such as Python or C++; familiarity with AI frameworks like TensorFlow or PyTorch; strong background in mathematics and statistics.

2. Data Scientist – AI Solutions

• Role Description: As a Data Scientist, your role involves analyzing complex datasets to derive actionable insights and develop predictive models that drive AI-based decision-making processes.
• Key Responsibilities:
  • Develop machine learning models to solve specific business problems.
  • Analyze large datasets to identify trends, patterns, and insights.
  • Work closely with AI Research Scientists and software engineers to deploy models.
  • Create data visualization tools and dashboards to communicate findings.
• Required Skills: Proficiency in data science tools such as Python, R, and SQL; experience in data wrangling, cleaning, and visualization; strong statistical analysis skills; familiarity with cloud platforms like AWS or Google Cloud.

3. Machine Learning Engineer

• Role Description: As a Machine Learning Engineer, you will design and implement machine learning systems that support Element AI’s various projects. Your work will involve building scalable models and creating end-to-end pipelines that enable the deployment of AI solutions.
• Key Responsibilities:
  • Develop machine learning models and optimize them for performance and scalability.
  • Build and maintain data pipelines and APIs for model deployment.
  • Work with data scientists to integrate models into production environments.
  • Monitor model performance and retrain models as needed.
• Required Skills: Strong programming skills in Python or Java; experience with machine learning frameworks such as TensorFlow, Keras, or Scikit-Learn; knowledge of software engineering principles and best practices; experience with cloud computing services like AWS or Azure.

4. Research Engineer

• Role Description: As a Research Engineer, your role is to bridge the gap between AI research and software development. You will work alongside AI researchers to build prototypes and turn innovative ideas into practical solutions.
• Key Responsibilities:
  • Develop prototypes based on cutting-edge AI research.
  • Collaborate with AI scientists to translate research into software applications.
  • Optimize code for efficiency and scalability.
  • Evaluate the performance of new AI models and algorithms.
• Required Skills: Expertise in programming languages like Python or C++; experience in software development; knowledge of AI algorithms and frameworks; familiarity with cloud infrastructure and deployment tools.

5. Product Manager – AI Innovations

• Role Description: As a Product Manager, you will be responsible for defining the strategy and roadmap for AI products developed by Element AI. You will work closely with AI researchers, data scientists, and engineers to create products that align with market needs.
• Key Responsibilities:
  • Develop product strategies and roadmaps for AI solutions.
  • Coordinate with cross-functional teams to drive product development.
  • Conduct market research to identify opportunities for AI innovation.
  • Gather feedback from customers to refine product offerings.
• Required Skills: Strong background in product management, especially in AI or software development; excellent communication and leadership skills; experience in agile development processes; understanding of AI technologies and their applications.

Company Values: The Core of Element AI’s Mission

1. Innovation Through Collaboration

Element AI values innovation and believes that it is best achieved through collaboration. The company encourages its employees to work together, share ideas, and learn from each other. For remote workers, this means engaging in regular virtual meetings, brainstorming sessions, and cross-team projects.

2. Commitment to Ethical AI

Element AI is committed to developing AI technologies that are ethical, transparent, and fair. The company takes pride in its work on AI ethics, ensuring that its products and solutions are designed to benefit society. Employees are encouraged to consider ethical implications in their research and development processes.

3. Focus on Diversity and Inclusion

Diversity and inclusion are at the heart of Element AI’s culture. The company actively seeks to create a diverse workforce by promoting inclusive hiring practices, supporting employee resource groups, and fostering a culture of belonging. Remote employees are included in all diversity and inclusion initiatives and have access to resources that promote equity.

4. Emphasis on Lifelong Learning

Element AI supports lifelong learning and encourages employees to continuously develop their skills and knowledge. Remote workers have access to various learning opportunities, including online courses, webinars, and conferences. The company also provides a learning stipend to help employees pursue relevant certifications and training programs.

Remote Work Culture at Element AI: What to Expect

1. Flexible Work Environment

Element AI offers a flexible work environment that empowers remote employees to manage their schedules. The company understands that productivity varies from person to person and allows team members to choose their working hours, as long as they meet deadlines and collaborate effectively with their teams.

2. Strong Emphasis on Communication

Effective communication is a key component of Element AI’s remote work culture. The company uses tools like Slack, Zoom, and Microsoft Teams to ensure that employees can easily communicate with their colleagues, regardless of location. Regular virtual meetings, town halls, and team-building activities help maintain a sense of community among remote workers.

3. Focus on Work-Life Balance

Element AI recognizes the importance of work-life balance, especially for remote employees. The company encourages its team members to take breaks, set boundaries, and use their vacation days. Element AI’s flexible policies and supportive management create a culture where employees feel comfortable prioritizing their well-being.

4. Supportive Remote Onboarding Process

New remote employees at Element AI can expect a thorough onboarding process designed to help them integrate smoothly into the company. This includes virtual training sessions, access to an extensive knowledge base, and regular check-ins with managers and mentors to provide guidance and support.

Benefits of Working Remotely at Element AI

1. Competitive Compensation Packages

Remote employees at Element AI enjoy competitive compensation packages, including base salaries, performance bonuses, and stock options. The company regularly reviews its compensation structures to ensure they align with industry standards and reflect employee performance.

2. Comprehensive Health and Wellness Benefits

Element AI provides a comprehensive range of health and wellness benefits to its remote employees, including medical, dental, and vision insurance. The company also offers wellness programs and access to mental health support services to ensure employees have the resources they need to maintain their well-being.

3. Paid Time Off and Parental Leave

Element AI offers generous paid time off (PTO) to remote employees, encouraging them to take breaks and recharge. The company also provides paid parental leave to support new parents during a critical time in their lives.

4. Professional Development Opportunities

Element AI invests in the professional growth of its remote workforce by offering access to various learning resources, including online courses, workshops, and industry conferences. The company also provides a learning stipend to help employees pursue advanced degrees, certifications, and other professional development opportunities.

5. Remote Work Stipend

To support the needs of remote employees, Element AI provides a remote work stipend that can be used for setting up a home office, purchasing necessary equipment, or covering internet expenses. This stipend ensures that employees have the tools they need to work effectively from home.

Insights from Current Remote Employees: What Are They Saying?

Positive Feedback: Innovation, Flexibility, and Support

Many remote employees at Element AI appreciate the company’s focus on innovation and its commitment to ethical AI. They highlight the flexibility in work hours and the opportunity to work on cutting-edge projects as major benefits. Employees also value the supportive work culture, which emphasizes continuous learning and professional development.

Areas for Improvement: Communication and Workload Management

While most feedback from remote employees is positive, some have pointed out challenges related to communication and workload management. Given the high expectations and fast-paced nature of the AI field, some employees feel that clearer communication and better workload management could enhance their remote work experience.

How to Apply for Remote Positions at Element AI

If you’re interested in joining Element AI’s remote workforce, here’s how to get started:

1. Visit the ServiceNow Careers Page: Since Element AI is now a part of ServiceNow, all job openings are listed on the ServiceNow careers page.
2. Search for Remote AI Roles: Use the search filters to find remote job opportunities in AI research, machine learning, data science, and engineering.
3. Submit Your Application: Follow the instructions to apply for the desired position. Be prepared to provide your resume, cover letter, and any relevant portfolio or research work.
4. Prepare for Virtual Interviews: If shortlisted, prepare for virtual interviews by understanding Element AI’s mission, researching the role, and practicing your responses to potential questions.

Conclusion: Is Working Remotely at Element AI Right for You?

Element AI offers a range of exciting remote job opportunities for professionals interested in AI research and development. The company’s commitment to innovation, ethical AI, and employee development creates a dynamic and inclusive remote work environment.

If you are passionate about AI, thrive in a collaborative setting, and seek a flexible work arrangement, a remote position at Element AI may be an excellent fit for you. However, it’s important to be prepared for the challenges of working in a fast-paced and rapidly evolving field where communication and workload management are cru